Privacy Policy

1. Introduction

Welcome to Prowject’s Privacy Policy. This policy governs how we, Prowject (“we,” “us,” or “our”), handle your personal information when you visit our website www.prowject.com.au or engage with our services. By using our services, you acknowledge that you have read, understood, and agree to the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services or accessing our website.

2. Information We Collect

Personal Information: Name, email address, phone number, billing address, and any other information you provide to us.

Non-Personal Information: Browser type, language preference, referring site, and the date and time of each visitor request.

3. How We Use Your Information

We use the information we collect in the following ways:

To provide and maintain our services

To improve our services and develop new offerings

To communicate with you, including responding to inquiries and providing customer support

To process payments and fulfill orders

To comply with legal obligations

4. Sharing Your Information

We may disclose your information to third parties in the following circumstances:

With your explicit consent, which is implied by your engagement with our services and the necessity to manage credentials for system upgrades or website restoration.

To comply with legal obligations or respond to lawful requests

To protect the rights and property of Prowject

In connection with a merger, acquisition, or sale of assets

5. Security of Your Information

We implement reasonable security measures to protect the confidentiality and integrity of your information. However, no method of transmission over the internet or electronic storage is completely secure.

6. Handling of Credentials

By using our services, you, the client, authorise Prowject to share your credentials and any necessary details with third parties as required to deliver the services. This includes managing credentials for system upgrades, website restoration, or any service request made by you, the client. Once the service is delivered, it is your responsibility to change the password. If credentials need to be temporarily removed, we will restore them upon service completion. You consent to this handling and process.

7. Your Rights and Choices

You have the right to:

Access, update, or delete your personal information

Opt-out of receiving marketing communications

Request restrictions on the processing of your data

8. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices. We will notify you of any significant updates by posting the revised policy on our website.

11. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at Prowject Contact Information:

Email: support@prowject.com

Date: 12/08/2024